You can cancel your order before it is processed. Follow these steps to cancel:

1. How to Cancel an Order

1. Go to My Profile on the website.

2. Select My Orders.

3. Click on the Order Summary of the order you want to cancel.

4. Scroll to the bottom and click Cancel Order.

🚨 Note:

• If the order has not been processed, you will receive a full refund.

• If the order has already been shipped, cancellation is not possible.

📧 For urgent cancellations, contact us at info@astur.co.ke or via WhatsApp at +254717787878